We recently moved house. When one moves house, physical belongings are not the only things that need shifting.
One must, must must have one’s telecommunications moved as well.
I thought this would be rather straightforward – I thought I was with a reputable, trustworthy company who would ease me through the process. A company that understands that moving house is frustrating enough without having account-move issues as well. A company that takes its role as a service provider seriously.
I’m with Slingshot, and I’m sorry to say that I thought wrong.
To learn just how wrong I was, visit A Slingshot Customer’s Experience.
I was originally going to simply blog about my frustrations, but while preparing a chronological list of all my calls and reasons for disgust I realised that a blog post wouldn’t be enough.
I want to make sure that people know how I was treated. I want to make sure they know, so they can choose to avoid any possibility that they could receive similar treatment.
So go read about it, relive my Slingshot experience, and tell me if you wouldn’t have done the same.