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The Technology Manager's Achilles' Heel

Success hinges on quality communication. Many technology managers stumble when responding to questions. Learn new ways to think about and respond to queries in a corporate environment.

In Leadership, Jul 20, 2024

Deming's Perspective on Quality Management: Understanding Faults of the System

One of the fundamental principles of W. Edwards Deming’s philosophy is that management, rather than individual contributors, bears the responsibility for ensuring a conducive environm...

In Culture, Nov 10, 2023

Deming's 14 Points

Deming’s teachings are profoundly affecting how I view challenges faced at work. I will write further on specific elements in future, but want to post his 14 points first as I will re...

In Culture, Nov 06, 2023